Device Ntpnp_pci0017 Windows 7 Driver

Posted : admin On 5/17/2019
  1. Device Ntpnp Pci0002

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I have been experiencing lots of BSODs in the past few weeks. The stop code is always 0x9F (driver_power_state_failure). I have saved four memory dumps from the past three days, and used WinDbg from the Windows SDK to compare them. The debugging details mostly look the same (see the bottom of this post).

Looking at the bucket IDs, it shows that nvlddmkm.sys has something to do with it. This is a driver from NVidia, and when I thought about it, the BSODs started appearing after updating my driver from version 325 to 347.

Device Ntpnp_pci0017 Windows 7 Driver

Always before such a BSOD comes up, I can see in Task Manager that the System thread (NT Kernel & System) uses up 25% of my 4-threaded CPU. After a few minutes, my PC becomes unresponsive in the most literal sense: the screen freezes. However: when I was Skype calling before a BSOD, I could still hear the other person while the screen was frozen. Another 8-10 minutes after freezing, the BSOD comes up.

I have already re-installed Windows from the manufacturer's restore partition. I also updated the NVidia drivers to the latest version (a few times, using clean installs).

I can provide the most recent dumps, minidumps or other info if needed.

PC specs:

  • Acer Aspire V3-771
  • Windows 7 Home Premium x64
  • 8GB DDR3 RAM
  • Intel Core i5-3210M 2.5GHz, Dual Core, 4-threaded
  • Full HD LCD screen (1920x1080, 32bit, 60Hz)
  • NVidia GeForce GT 650M

The following info has been Copy/Pasted from WinDbg. All 4 memory dumps looked the same, except for the stack trace. Internet explorer 11 exe file.

thecatlover1996
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1 Answer

The error is generated by nVidia display driver. Instead of recovering from a crash, it crashes the whole system bus driver. Since system drivers cannot be user-altered, theres is nothing you can do directly to the driver.
You should use a stable, older driver like 332.21 or 325.x. Try to get the driver from your manufacturer's website, to make sure that it is compatible with your device. If you can, try to note the version number (in your case 311.00) and download it directly from the nVidia website not Acer's. OEMs tend to alter/customize drivers.

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Device Ntpnp Pci0002

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Scan performed on 4/26/2017, Computer: Lenovo 7358W12 - Windows 7 64 bit

Outdated or Corrupted drivers:11/20

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Device/DriverStatusStatus DescriptionUpdated By Scanner
Motherboards
Toshiba TOSHIBA x86 ACPI-Compliant Value Added Logical and General Purpose DeviceOutdated
Mice And Touchpads
Logicool Logitech Cordless Mouse (USB)Corrupted By Ntpnp Pci0017
Usb Devices
Microsoft Intel(r) 82371AB/EB PCI to USB Universal Host ControllerCorrupted By Ntpnp Pci0017
Sound Cards And Media Devices
NVIDIA NVIDIA GeForce GT 540MUp To Date and Functioning
NVIDIA NVIDIA GeForce GT 635MCorrupted By Ntpnp Pci0017
Network Cards
SiS SiS 900 PCI Fast Ethernet AdapterUp To Date and Functioning
Keyboards
Microsoft HID KeyboardCorrupted By Ntpnp Pci0017
Hard Disk Controller
Intel(R) 6 Series/C200 Series Chipset Family 4 port Serial ATA Storage Controller - 1C01Outdated
Others
Unibrain OHCI Compliant IEEE 1394 Host ControllerCorrupted By Ntpnp Pci0017
Point Grey Research Texas Instruments OHCI Compliant IEEE 1394 Host ControllerCorrupted By Ntpnp Pci0017
Panasonic MATSHITA DVD-RAM UJ-830SaCorrupted By Ntpnp Pci0017
Texas Instruments Texas Instruments PCI-4510 CardBus ControllerUp To Date and Functioning
Texas Instruments Texas Instruments PCI7420 Integrated FlashMedia ControllerUp To Date and Functioning
Point Grey Research OHCI-konformer Texas Instruments 1394-HostcontrollerUp To Date and Functioning
Cameras, Webcams And Scanners
Canon Canon MP560 serUp To Date and Functioning
Video Cards
ATI ATI MOBILITY RADEON 9600/9700 SeriesCorrupted By Ntpnp Pci0017
Input Devices
Eastern Times USB-HID (Human Interface Device)Up To Date and Functioning
Port Devices
Alcatel MT6235Outdated
Monitors
Sony Digital Flat Panel (1024x768)Up To Date and Functioning
Mobile Phones And Portable Devices
Acer NOKIAUp To Date and Functioning