A Fatal Error Occurred Preventing Product Use
Posted : admin On 3/31/2019Hi Alan,
Apr 09, 2014 Please don't try to use your computer while this scan is running. There is a file titled i386 which contains a copy of the pci.sys file that you can overwrite the corrupted one with. You will need to go to Start, then click on Run. Then copy and paste the appropriate command below.
This error is caused because the computer does not recognize the printer driver.
Before I proceed further, I would like to know the information below,
- What is the complete error message you receive during installation?
- Which anti-virus program are you using?
- Are you able to install any other programs?
Method 1: I suggest you to disable the third party Antivirus Running, and try installing the printer. Keyence marking builder 2 software.
- Right Click on start button,
- Select Control panel.
- Go to Programs and features.
- Right click on the Third party Antivirus program which you are running and Click on disable to disable it.
THIRD PARTY LINK DISCLAIMER:
Disclaimer: Using Third Party Software, including hardware drivers can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the use of Third Party Software can be solved. Usage of Third Party Software are done at your own risk.
Method 2: Try installing the HP drivers and software in clean boot state, by disabling the third party programs affecting the installation.
Click on the link to install the HPLaser Jet Pro MFP M125nw Printer drivers in the clean boot state.http://support.hp.com/us-en/drivers/selfservice/HP-LaserJet-Pro-MFP-M125-series/5396664/model/5303404
Clean boot.
Check if any third party application is causing the issue, as clean boot helps in eliminating software conflicts.
A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows. You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot. You must log on to the computer as an administrator to be able to perform a clean boot. Your computer may temporarily lose some functionality when you perform a clean boot. When you start the computer normally, the functionality returns. However, you may receive the original error message, or experience the original behavior if the problem still exists. If the computer is connected to a network, network policy settings may prevent you from following these steps.
Once you perform clean boot do refer to the section “How to reset the computer to start normally after clean boot troubleshooting” to boot the computer in normal mode.
Reference: Fix problems that block programs from being installed or removed
Hope this helps. If the issue persists, please do let us know and we would be happy to help you further.
Thank You
hi, i tried all available driver, no availFatal Error Installing Hp Printer
Windows 10 Fatal Error Message
windows 7 64 bitproblem installing driver
if i test this on another 64 bit machine it succeeds, even with the smart install feature that appears when one plugs in the printer.
error: install operation took to long to execute. this is a fatal error preventing the product use
i believe something must be blocking this printer from installing on this machine but i can just figure it out. firewall, antivirus all disable. msconfig clean boot method.. no avail
please assist